EP88 Terms & Conditions – Malaysia Betting Platform Usage Policy

01Introduction & Acceptance of Terms

Welcome to EP88, an online betting and gaming platform operating under the domain ep88-jit.com. These Terms & Conditions ("Terms") govern the relationship between EP88 ("we", "the platform", "the company") and every user who registers for or uses our services ("you", "member", "player").

These Terms apply to all activities on the EP88 platform, including slots, live casino, Sports Betting, e-sports, jackpots, lottery, the VIP programme, and any other features we may add in the future. Continued use of EP88 following the publication of any amendments to these Terms constitutes your acceptance of those changes.

These Terms should be read together with EP88 Privacy Policy and Responsible Gaming Policy ours, both of which form part of the overall agreement between you and EP88.

02Account Eligibility & Registration

To register and use the EP88 platform, you must meet all of the following eligibility requirements at all times:

• At least 18 years of age at the time of registration.
• Residing in Malaysia or accessing the platform from Malaysia.
• Hold an active and valid Malaysian phone number.
• Never previously banned or suspended from the EP88 platform.
• Not currently on any active self-exclusion list from any responsible gaming programme you have personally enrolled in.
• Placing bets or purchasing tickets on your own behalf and not acting as a representative of any third party.

EP88 reserves the right to request identity verification documents at any time to confirm your eligibility. Failure to provide the requested documents within the specified timeframe may result in a temporary account suspension.

03Account, Password & Security

You are solely responsible for keeping your EP88 account login credentials — including your username and password — confidential. EP88 will never ask for your password through any communication channel, including email, WhatsApp, or live chat.

If you suspect that your EP88 account has been accessed by an unauthorised party, you must:

• Immediately change your password via the account settings page.
• Contacting the EP88 support team via live chat or email at support@ep88-jit.com.
• Report any suspicious transactions that you did not carry out yourself.

EP88 will not be liable for losses resulting from unauthorised use of your account if it is found that you shared your login credentials with a third party or failed to take reasonable security measures to protect your account.

04Deposits & Payment Methods

EP88 accepts deposits via the following Malaysian digital payment methods:

• E-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Bank Transfer: DuitNow
• Internet Banking (FPX): Maybank2u, CIMB Clicks, and other major Malaysian banks that support FPX

The minimum deposit amount is RM 10 per transaction. No maximum daily deposit limit is set by default; however, EP88 reserves the right to impose limits for security or compliance reasons. All deposits are processed automatically, and funds are typically available within 2 minutes once the transaction is confirmed by the payment provider.

EP88 only accepts funds from legitimate sources. Any attempt to deposit funds from unauthorised sources — including credit cards or third-party accounts not permitted by EP88 — is strictly prohibited and may result in account suspension and further investigation.

05Fund Withdrawal

EP88 members may withdraw funds at any time, subject to the following conditions:

• The minimum withdrawal amount is RM 30 per transaction.
• Withdrawals must be made to the same payment method used for the deposit, or to a Malaysian bank account held in the same member's name.
• Identity verification may be required for your first withdrawal or for withdrawals exceeding RM 5,000.
• Bonus balances that have not met the rollover requirements are not eligible for withdrawal until those requirements are fulfilled.

EP88 processes withdrawal requests within 15 minutes 24 hours a day, 7 days a week, including public holidays. Actual processing times may depend on the recipient's payment provider. EP88 is not responsible for any delays caused by banks or e-wallet providers.

06Bonus & Promotions Policy

EP88 offers a variety of bonuses and promotions from time to time. Each bonus is subject to rollover requirements and specific terms as stated on the relevant promotions page. The general conditions applicable to all EP88 bonuses are as follows:

• Each member is eligible to claim each type of bonus once only, unless stated otherwise.
• Bonuses cannot be withdrawn directly — they must first be played through the specified rollover requirement.
• EP88 reserves the right to void any bonus claimed through illegitimate means or abuse.
• The standard rollover requirement for the welcome bonus is 10x the total of the deposit amount plus the bonus.
• Bonus expiry is 14 days from the date of credit unless otherwise stated.
• Bonuses cannot be transferred between accounts or directly converted to cash.

EP88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Bonus abuse — including multi-accounting or using bots to meet rollover requirements — is a serious violation that will result in the forfeiture of all bonuses and may lead to account closure.

07General Game Rules

All games on the EP88 platform — including slots, live casino, jackpots, and lottery — are subject to the following general rules:

• All game results are final once a round or hand is completed and confirmed by the system.
• Technical disruptions during gameplay will be resolved based on EP88's unalterable system records.
• EP88 reserves the right to void or cancel any game affected by a technical error or system malfunction that displays incorrect odds or payouts.
• The use of automation software, bots, or external tools to play is strictly prohibited.
• The RTP for each game is independently audited, and the information is available on the respective game page.

All EP88 live casino sessions are fully recorded. In the event of a dispute over a game outcome, EP88 will review the recording and the decision based on that recording is final.

08Sports Betting & E-Sports

Sports and e-sports betting on the EP88 platform are subject to the following additional rules, in addition to the general game rules:

• All confirmed bets are non-cancellable unless the match is postponed or cancelled by the official organiser.
• If a match is not completed within 24 hours of its scheduled start time, all bets will be fully refunded.
• The odds displayed at the time your bet is confirmed are the odds used to calculate your winnings — not any odds that may change thereafter.
• The Cash Out feature allows you to close a bet before the match ends at the current value determined by the EP88 system.
• Accumulator (parlay) bets are only valid if all selections within the accumulator meet the applicable betting requirements.

EP88 offers betting on Malaysia Super League, EPL, UEFA Champions League, La Liga, BWF badminton, NBA, MPL Malaysia esports, and more. The list of available sports and matches may change depending on availability from our sports data providers.

09Responsible Gaming

EP88 is committed to responsible gambling and provides the following tools to all members at no additional cost:

• Deposit Limit: Set daily, weekly, or monthly deposit limits from your account settings.
• Loss Limit: Set a cap on the maximum amount you are willing to lose within a time period of your choice.
• Self-Exclusion: Temporarily suspend your account for anywhere between 24 hours and 6 months.
• Permanent Self-Exclusion: Permanently close your account if you feel the need to do so.
• Check Betting History: Access a complete record of all your betting activity at any time.

EP88 believes that healthy entertainment starts with self-control. If you feel that gambling is beginning to affect your personal life, finances, or relationships, please use the responsible gaming tools available on our platform or reach out to the EP88 support team for assistance. Further information is available on the Responsible Gaming ours.

10Prohibited Activities & Fraud Prevention

The following activities are strictly prohibited on the EP88 platform and may result in immediate account suspension or closure, forfeiture of all balances and winnings, and referral to the relevant authorities:

• Registering more than one account (multi-accounting) for the purpose of claiming multiple bonuses.
• Use of bots, automation software, or scripts to play or place bets.
• Depositing using a payment method that is not in your own name without written authorisation from EP88.
• Attempting to manipulate games or exploit bugs within the EP88 system.
• Multi-directional betting (hedging or arbitrage betting) intended to unlawfully exploit odds discrepancies.
• Any fraudulent activity, identity fraud, or money laundering.
• Sharing your EP88 account with others or allowing someone else to play using your account.

EP88 employs a sophisticated fraud detection system that continuously monitors account activity. Any suspicious patterns will be investigated, and EP88 reserves the right to place a hold on withdrawals while an investigation is ongoing.

11EP88 Liability Limits

EP88 provides its services on an "as-is" basis and makes no guarantees regarding the continuous or uninterrupted availability of the platform. That said, we are committed to maintaining maximum uptime at all times.

EP88 shall not be liable for:

• Losses arising from technical disruptions beyond EP88's control, including internet outages, power failures, or third-party service failures.
• Losses resulting from unauthorised access to your account due to your own negligence in protecting your login credentials.
• Game outcomes that have been officially confirmed by the system are final and cannot be altered once a round is complete.
• Any discrepancy between displayed odds and actual odds resulting from a technical display error will be corrected promptly by EP88.

In any circumstance, EP88's maximum liability for any claim by a member is limited to the value of your account balance at the time of the disputed incident.

12Account Closure

You may request the closure of your EP88 account at any time by contacting our support team. Prior to closure, any valid outstanding balance will be processed to your preferred payment method, subject to the applicable withdrawal terms.

EP88 reserves the right to close or suspend your account without prior notice under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Referral of fraudulent activity or money laundering by authorities or our detection systems.
• Failure to provide the requested identity verification documents within the specified timeframe.
• A finding that the player does not meet the age or location eligibility requirements.
• Upon request by the relevant legal authorities.

If an account is closed due to a breach, EP88 reserves the right to withhold all balances and winnings associated with that breach while an investigation is conducted.

13Amendments to Terms & Conditions

EP88 reserves the right to amend, update or replace these Terms & Conditions at any time. Members will be notified of significant changes through:

• Notices within the EP88 platform displayed upon login.
• Email to the address registered on your account (for major amendments).
• Updates are reflected on the "Last Updated" date at the top of this page.

Continued use of the EP88 platform after any amendments are published will be considered your acceptance of the revised Terms. If you do not agree with the changes, you are entitled to close your account at any time.

14Contact Us

If you have any questions about EP88's Terms & Conditions, or need further clarification on any section of this document, please reach out to us through the following channels:

• Live Chat: Available 24/7 directly within the EP88 platform
• Email: support@ep88-jit.com (response within 24 hours)
• WhatsApp: Number available within the platform after login

The EP88 support team operates fully in Bahasa Melayu and is ready to assist you with any questions regarding our terms, policies, payments, or any other aspect of using our platform.

These Terms & Conditions are governed by the applicable laws of Malaysia. Any dispute that cannot be resolved amicably between you and EP88 will be referred to the appropriate resolution body in accordance with Malaysian law.